Frequently Asked Questions
Everything you need to know about bringing Solara Home into your space.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. For larger furniture items requiring freight delivery, please allow 10-14 business days for your order to reach your home.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made or final sale items are not eligible for return.
Do you offer international shipping?
Currently, Solara Home ships to all 50 U.S. states and Canada. We are working on expanding our logistics to support more international destinations in the near future.
Are your wood products sustainably sourced?
Yes, we prioritize sustainability. All our wooden furniture is crafted from FSC-certified timber, ensuring that your home pieces are both beautiful and environmentally responsible.
How can I track my delivery status?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to our carrier's portal to monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger purchases.